General FAQ

General FAQ Support

Where do I redeem a Telltale Product Code?

Product Codes for our games can be redeemed on your My Games page.

To redeem your Product Code:

  1. Click My Account at the top right corner of our webpage to log into your account.
  2. Go to your profile page, then click the Redeem tab.
  3. Enter the redeem code into the code redemption box.

After you have redeemed your Telltale Product Code, you can access and download your activated game from your My Games page.

If you encounter any errors when entering your Product Code, please try manually typing in the Product Code instead of copying and pasting it into the redemption box. Please also make sure that you are entering the code exactly as written.

Please note that only Product Codes for Telltale PC/Mac versions of our games can be redeemed on our website.